Terms of service
Terms of Service
Welcome to luntrani. These Terms of Service ("Terms") govern your use of our website and the purchase of products from luntrani, located at 9 Churchill Way, Cardiff, CF10 2HE, United Kingdom. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. About luntrani
luntrani specializes in eco-friendly oral care products, particularly handmade Natural Miswak Siwak Wooden Toothbrushes with handles. Our focus is to provide environmentally responsible oral hygiene options to our customers through this online store.
2. Acceptance of Terms
By using this website and placing an order, you confirm that you are of legal age to form a binding contract and are fully capable and competent to enter into these Terms. If you do not agree with any part of these Terms, please do not use our services.
3. Products and Availability
We attempt to display as accurately as possible the colors, features, specifications, and details of our products. However, we do not guarantee that your device’s display of any color will be accurate. All products are subject to availability and we reserve the right to discontinue any product without prior notice.
4. Ordering and Payment
By placing an order through our website, you offer to purchase a product subject to these Terms. All orders are subject to acceptance and availability. Payment for all orders must be made through PayPal, our designated payment processor. You agree to provide current, complete, and accurate payment information when placing your order.
5. Pricing
All prices displayed on our website are in GBP (£) and are inclusive of any applicable taxes unless otherwise stated. Prices are subject to change without prior notice. We make every effort to ensure pricing accuracy, but errors may occur. Should we discover such an error, we reserve the right to cancel your order and notify you accordingly.
6. Shipping and Delivery
We ship products to the address provided during checkout. Estimated shipping times are for reference only and are not guaranteed. luntrani is not responsible for delays caused by customs, postal services, or other factors beyond our control. Risk of loss for products passes to you upon delivery to the carrier.
7. Returns and Refunds
For information about returns and refunds, please refer to our separate Return Policy. luntrani strives to maintain quality customer service and will address any issues regarding your purchase promptly and fairly.
8. User Conduct
You agree not to use our store for any unlawful or prohibited activities. You will not attempt to disrupt or interfere with the proper functioning of the website, including security measures.
9. Intellectual Property
All content, visuals, logos, and trademarks on this site are the property of luntrani or its licensors. You may not copy, distribute, or use any content without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, luntrani shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or purchase of products. This includes but is not limited to damages for loss of profits, goodwill, data, or other intangible losses.
11. Disclaimer
Our products are handmade natural oral care items. We do not make any medical or health claims. Please consult a healthcare professional for any oral health concerns.
12. Privacy
Your use of the luntrani website is also subject to our Privacy Policy, which can be accessed separately. We are committed to protecting and respecting your privacy.
13. Changes to Terms
luntrani reserves the right to modify or update these Terms at any time without prior notice. Your continued use of our services after changes constitutes your acceptance of the revised Terms.
14. Contact Us
If you have any questions regarding these Terms or your purchases, please contact us:
- Email: luntrani@wshu.net
- Phone: 029 2264 9037
- Address: 9 Churchill Way, Cardiff, CF10 2HE, United Kingdom
Thank you for choosing luntrani. We appreciate your business and look forward to serving your eco-friendly oral care needs.